Not A Booklover?
If you are not currently a Dymocks Booklover but wish to order from Dymocks Online, you will have two options:
Create a Booklover Account
Guest checkout is exactly as it sounds. Designed for those one-off orders, this purchase will not earn you any Booklover rewards, and will not save any data for your next Dymocks online order.
Create a Booklover Account
To create a Booklover account, simply go to the Booklovers tab on the main navigation menu, and select Join Booklover. This will take you through to a Joining page where you’ll be asked a few simple questions, and within a minute or two, you’ll be a Dymocks Booklover with access to great competitions, promotions and earning points on every Dymocks purchase. You’ll also have the option to enter some extra details such as your address and billing details to streamline the process next time you visit.
For more details on the rewards and benefits of being a Booklover, click here.
Already A Booklover?
If you are already a Booklover, and ready to earn points on your Dymocks Online purchases, you’ll need your Booklover number handy in order to register your card. Then to register, simply go to the Booklovers tab on the main navigation menu, and select Register Your Card. This will take you through to a registration page where you’ll be asked for your details and to create a password, then you’ll be on your way to shopping for all your favourite books. You’ll also have the option to enter some extra details such as your address and billing details to streamline the process next time you visit.
Shopping With Dymocks Online
Find the product you need using either the search bar located at the top of the screen, or via our main navigation menu. Select the products you wish you purchase by clicking the 'Add to Cart' button.
When you have selected everything you wish to purchase, click the 'Checkout' button via the red Shopping Cart icon at the top right hand side of your screen.
Check your Shopping Cart has all your items correctly listed, and click ‘Continue and Pay’ to proceed.
You’ll then be given the option of either Guest Checkout or to proceed as a Dymocks Booklover.
Add or select your delivery address and shipping method to proceed through the ‘Delivery Details’ page.
Add your payment details using the payment options listed on the ‘Checkout’ page.
You have completed the order process! You will soon receive a confirmation email from us with details of your order. If you do not receive this email, please contact Dymocks Online here.
Still having an issue with processing an order? Please contact Dymocks Online here.
At present, orders placed with Dymocks Online may not be collected from Dymocks stores. If you would like to purchase an item you have found on Dymocks Online from a Dymocks store, please contact that store and place an order directly. All stores' contact details are available via the Stores tab located in the main navigation menu.
Please note that prices and stock availability may vary between www.dymocks.com.au and Dymocks Stores. All Prices in Australian Dollars.
Express Checkout is a function with our time-conscious Booklover in mind. To take advantage of the Express Checkout function, simply save your shipping and purchase details in the ‘My Preferences’ page. This will then be remembered next time you login, allowing you to speed through the checkout process with all your preferences pre-loaded and ready for your order!
Dymocks will occasionally run online promotions (3 for the price of 2, 20% OFF, etc.) which will have rules around the promotion details. For all current promotions including terms & conditions, click here.
Using our search engine, you can search the products on our entire website by simply typing in a keyword. A keyword can be a title of a book, an author, or a subject. The search engine will then look through our product catalogue and display the most relevant results for the keyword for which you were searching.
To search for products is very simple. Just position your cursor on the search bar and type in your search keyword or keywords and hit the enter key. There are a few methods of searching for products:
If you know the title of the book or parts of it, then type it in the search (e.g. Harry Potter).
If you want to look for an author, then type in the author’s name or parts of it (e.g. Tim Winton or Bryce C).
The most relevant results for the keyword you searched for will be displayed on the page. On the left of the screen, you can further narrow your search by choosing a category, book format, price etc.
You will notice that each product has a "Usually Ships in" estimate. These are time frames when you can expect your items to be dispatched from our Sydney warehouse. Please note that delays do occur and these are mainly due to circumstances beyond our control for e.g. delayed deliveries from suppliers or items just arrived in our warehouse.
There are four types of “Usually Ships In” estimates:
Usually Ships in Minutes - Digital downloads only
Usually Ships in 1-3 Days - In stock at our warehouse.
Usually Ships in 4-5 Days - Order placed with supplier, estimated arrival time to warehouse is 4-5 days.
Usually Ships in 5-21 Days - Order placed with supplier, estimated arrival time to warehouse is 5-21 days.
For more information about your order’s expected arrival date at our warehouse ready for dispatch to you ("Due Date") please refer to the confirmation emails that you will receive from us. If you order multiple items and they are not all in stock, we will advise you of their anticipated arrival times. For items not readily available, we'll provide ongoing estimated ship and delivery time frames.
All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.
Know Before You Go
You can find out the availability of an item at your nearest store on our website. Just locate the item that you would like to check and enter your postcode. You will then be presented with all nearby stores with available stock, and contact details for those stores.
Dymocks Online offers Gift Wrapping. You are able to select the Gift Wrap Option during the checkout process of your online order. Dymocks Online charges $5.00 per order for Gift Wrapping. We will professionally wrap the item/s of the order for you. You will also be given the option to include a message for the recipient.
Please note we will not consolidate a Gift Order, as we understand the order may be for a special event and will need to reach its destination quickly.
We may however split the delivery of the order as some items may be available immediately for dispatch and other items may need to be ordered from the supplier. Please note you will not incur further Gift Wrap costs.