Should you wish to contact us regarding your order, please call or email us using the following link and send us your request (during our hours of operation we will aim to get back to you within 24 hours, please note there may be some delays during peak periods). Please ensure you include your full name and order number in your email.
(Click here for information on delivery estimates and our Christmas cut-off dates.)
Phone: 1300 305 999
Dymocks Online hours of operation are:
Monday to Friday 9.00am to 5.00pm
(Please note all hours are Australian Eastern Standard Time)
You can find the contact details of your nearest store using the Store Locator or calling 1300 396 625.
For all comments regarding our stores or for any other feedback please email:
Dymocks Head Office
For all general enquiries other than Dymocks Online please call 1300 396 625.
If you have any questions in relation to the Dymocks Booklover Program please contact your nearest participating Dymocks Store in Australia or contact the Booklover team via email:
If you would like to further explore becoming a Dymocks Franchise Owner, complete the online enquiry form - or call us with your queries on (02) 9224 0470.
Dymocks Childrens Charities
For all email enquiries, please contact us at:
Post your donations and enquiries to:
- Dymocks Children's Charities
- GPO Box 1521
- SYDNEY NSW 2001
Dymocks is a franchise network and all in-store roles are currently managed by the respective owners/managers. Please go to our Store Locator for contact details for your local store. All Head Office roles are advertised on seek.com.au