Nobody likes criticism. Handled poorly, it too often stings and breeds resentment--and most of us try to avoid it at all costs. But criticism--crafted carefully and communicated skillfully--promotes trust and respect, motivates individuals, and serves as a catalyst for change. It has the ability to turbocharge workplaces and careers. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results. "e;The Truth Doesn't Have to Hurt"e; rejuvenates this powerful but neglected art form. Executives, managers, team leaders--anyone who needs to temper praise with a dose of reality--will learn to: Deliver the truth and have it taken as helpful - Create an atmosphere of acceptance - Avoid mistakes that sabotage an exchange - Control how they receive criticism so they benefit--even if it's badly presented Ignoring problems or always saying nice things will only maintain the status quo. This research-backed book delivers proven techniques and tools for motivating people and triggering improvement--swiftly and painlessly.
The Truth Doesn't Have to Hurt
How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
Management & Computers /