Every business process in every organization can be improved--made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. "The Power of Business Process Improvement" proves that even sweeping BPI initiatives don't have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to: - Prioritize processes - Map processes - Estimate times and costs - Apply improvement techniques - Create internal controls - Develop metrics - Test new processes and rework them as necessary - Implement the changes - Gain recognition - And more A far cry from the complicated, theory-laden books on the market, the clear and practical approach in "The Power of Business Process Improvement" will leave colleagues energized, focused, and well-equipped to take their organization to the next level.
The Power of Business Process Improvement
10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
Management & Computers