Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they'll face: people problems. "e;The Management Training Tool Kit"e; includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features: - 35 succinct yet nuanced case studies that examine common challenges - Probing discussion questions that help pinpoint core issues - Practical solutions that can be put to use resolving problems - Role-playing exercises that bring the case studies alive - Guidelines that help trainers lead with skill and accuracy New managers will make mistakes. But "e;The Management Training Tool Kit"e; will help them overcome obstacles with skill and confidence.
The Management Training Tool Kit
35 Exercises to Prepare Managers for the Challenges They Face Every Day
Management & Computers /