Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.
But conversation is something most of us were never taught We learn to speak as babies, but -Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going
- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion
- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication
- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult -Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.