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ghSMART, the bestselling team behind "Who: The A Method for Hiring," returns with a breakthrough formula for how the best leaders and teams deliver results.
ghSMART is the world s top firm for helping leaders hire talented teams and run them at full power. Nothing is more important. Marshall Goldsmith, bestselling author of "Mojo" and "What Got You Here Won t Get You There"
" The most useful book about leadership. " That is what we hope you and your team will say after finishing "Power Score."
""
Is your team running at full power?
Only 10 percent of leaders run their teams at full power.
The formula you are about to learn is based on the most extensive research of its kind, spanning more than 15,000 careers with over 9 million data points. The idea has been battle-tested for more than two decades by leaders in every major industry. It works.
Successful leadership starts with three key questions:
1. Priorities Do we have the right priorities? (Only 24 percent of leaders do.)
2. Who Do we have the right people on the team? (Only 14 percent of leaders do.)
3. Relationships Do we have the right relationships that deliver results? (Only 47 percent of leaders do.)
Learn how to calculate your team s Power Score, and how to improve each of the three key areas of leadership. Learn what to do, and what not do, from compelling statistics and inspiring stories of those leaders who have succeeded and those who have failed.
You may be surprised how easy it is to read this little book. And you may be even more surprised by how fast this approach will boost your team s results.
When you dial up your team s Power Score, you will make a greater impact as a leader, help your team earn more money for your cause (whatever your cause may be), and enjoy greater career success.
Praise for "Power Score"
Shaking distrust out of an organization is hard. But the payoff is immense. Bravo to Smart, Street and Foster for sharing their ideas about how to make that happen. "Forbes"
"Power Score"] offers insights on improving in each dimension and inspiration. It s written briskly, in a question-and-answer format that keeps ideas clear and concise. The book s a winner and maybe you will be too if you try its approach. "The Globe and Mail"
The power score is the secret sauce that gives the group the information needed to fix problems. The authors provide plenty of guidance presented in an accessible Q&A format. "Success"
I wouldn t be surprised if "Power Score" became the new go-to guide for leadership. Effective teams are key in everything from healthcare to business to government to nonprofits, and this book will help organizations change the conversation about getting results. Atul Gawande, "New York Times" bestselling author of "Being Mortal "and" The Checklist Manifesto"
Smart, Street, and Foster have turned more than twenty years of research on leadership into a practical, systematic approach for getting results. Frederick W. Smith, chairman and chief executive officer of FedEx Corporation
My entire team applied the principles of "Power Score" and has enjoyed explosive growth as a result. Even better, I am having more fun as a leader than ever before. Jeff Booth, chief executive officer and founder of BuildDirect"
Booklovers earn $2.35 in rewards when purchasing this title

PRODUCT DETAILS

RATINGS & REVIEW

SHIPPING AND RETURNS

Delivery options: Shipping to an Australian address

Order as many items as you want for one low delivery fee per order to an address in Australia. Sometimes not all items in your order are available for shipment at the same time, and items may be delivered separately. If we need to do this there is no extra charge to you.

  Service Price per order
Flat rate Australia wide
Delivery time^
After dispatch
  Shipping - Saver Delivery Saver Delivery (Tracked)
via Australia post
$6.99 2-10 days
  Shipping - Express Delivery Express Delivery#~ (Tracked)
via StarTrack Express
$9.99 1-2 days
 

The expected delivery time period after the order has been dispatched via your chosen delivery method.
+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.
# Express is not available on all items.
~ Please note this service does not override the status timeframe "Dispatches in", and that the "Usually Dispatches In” timeframe still applies to all orders.

 

When will my book be dispatched from your warehouse?

Once we receive your order we verify it, complete invoicing and prepare your item(s) before we dispatch them from our Sydney warehouse.

You will notice that each product page on the Web site includes an estimated delivery date range for Saver Delivery, as well as for Express Delivery if it is available for that product.

This Estimated Delivery date range is a combination of:

  • the time to dispatch your order from our warehouse, and
  • the time taken to ship your order to you.

In addition to the estimated delivery date range, on the product page you will find how long an item will take to be dispatched.

  Dispatch time
The time it takes to verify the order, complete invoicing, prepare your item(s) and dispatch.  
Explanation
The dispatch time will depend on the status of your item(s) at our warehouse.  
Immediate download

Usually dispatches in Minutes

Digital downloads only

Dispatches next business day

Usually dispatches next business day+

In stock at our warehouse.

Dispatches in 4-5 business days

Usually dispatches in 4-5 business days+

Order ships directly from our supplier. Please Note: Deliveries of items with this status cannot be tracked. 

Dispatches in 5-14 business days

Usually dispatches in 5-14 business days+

Order placed with supplier, estimated arrival time to warehouse is 5-14 business days.


+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

 

When will my order arrive?

The Estimate Delivery Date is when your order is expected to arrive at your chosen delivery location.

Once you have submitted your order you will receive confirmation and status update emails.

  • If you order multiple items and they are not all in stock, we will advise you of their anticipated arrival times.
  • For items not readily available, we'll provide ongoing estimated ship and delivery time frames.
  • Once your order has been dispatched from our Sydney warehouse you will receive an Order Shipped status email. This will contain your tracking information

All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

 

Tracking delivery

Saver Delivery: Australia post

Australia Post deliveries can be tracked on route with eParcel. You can track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email will contain this information for each parcel.

  • Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch. Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe.
  • If you have not received your delivery following the estimated timeframe, we advise you to contact your local post office first, as the parcel may be there awaiting your collection.
  • If you have not received any information after contact with Australia Post, please contact us to confirm that the details for delivery logged with us are correct. We will then contact you with the appropriate action.

Express Delivery via StarTrack Express

You can track your delivery by going to StartTrack tracking using your consignment number. The consignment number is emailed to you along with the invoice at the time of shipment.

  • Please be aware that the delivery time frame may vary according to the area of delivery - the approximate delivery time is usually between 1-2 business days.
  • For enquiries regarding the delivery of your order, contact Star Track Customer Service on 13 23 45 - and quote the above consignment number.
  • If you have not received any information after contact with Star Track, please contact us to confirm that the address for delivery logged with us are correct. We will then contact you with the appropriate action.

International delivery

To track orders sent by DHL, go to DHL tracking

 

International orders

Deliveries to destinations outside Australia are made by DHL courier, and cannot be made to post office boxes. Charges for international delivery destinations are available below. For international deliveries we will hold your order until we can send you all your items at once.

Parcel Weight New Zealand Hong Kong US & Canada United Kingdom

Up to 1kg

$30

$35

$40

$45

1.5kgs

$35

$45

$50

$60

2kgs

$40

$50

$60

$70

2.5kgs

$45

$60

$70

$80

3kgs

$50

$65

$75

$90

3.5kgs

$55

$75

$85

$100

4kgs

$60

$80

$95

$105

4.5kgs

$65

$85

$100

$115

5kgs

$70

$95

$110

$125

 

If your order weighs more than 1.0kg (2.2lb, roughly equivalent to 1 or 2 paperbacks), we'll let you know what your delivery charge will be, and seek your approval before sending your order.

Please note that some countries may charge the recipient duties on the 'import' of parcels from time-to-time. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable.

To track orders sent by DHL, go to DHL tracking

 

Delivery restrictions

Remote areas: Please note that there may be a surcharge if shipping international orders to a remote area. You can check if the delivery address is in a remote area at DHL Remote Area Services.

Reshipping: If your order is returned to us by the delivery company due to incorrect or insufficient delivery details, you will be charged the cost of reshipping the order. Please note that if the delivery address is incorrect and the order has been shipped, depending on the delivery option selected we may not be able to change the delivery address until the order has been returned.

 

Problems with your delivery

In the event that the courier company fails to deliver your order due to invalid address information, they will return the order back to Dymocks Online.

Dymocks Online will do their best to ensure the information you have input is accurate. We cannot guarantee that your order will arrive at its destination if you have not provided correct address details and as much information as possible to assist the couriers when delivering e.g. company name, level, suite etc.

If your order has not yet been shipped you will need to send Dymocks Online an email advising the error and requesting a change in details. If your order has a status of "packed" or "shipped" we will not be able to guarantee any change in shipping details.

Unfortunately, you will be liable for any costs incurred in return to sender parcels if the information you provided was inaccurate.