'Whether you are a student or a more experienced practitioner, an aspiring credit manager or seasoned professional, Credit Management is an essential reference, and I have great pleasure in recommending it.' Philip KingChief Executive - The Institute of Credit ManagementCredit Management provides a comprehensive, down-to-earth guide to every aspect of managing credit. The key message throughout is that cash flow and profits can be much improved by proper planning, motivation and control, without in the least jeopardising sales or alienating customers. All of the key credit control issues are covered including guidance on credit policy and management of the credit function; credit terms; risk assessment, management and modelling; debt collection; credit insurance; export credit; consumer credit; the commercial credit law; and credit services. For over thirty-five years, subsequent editions of this book have provided the best single-volume guide for anyone responsible for managing credit, risk and customers. Previously published as Credit Management Handbook, the new edition, with a new editor has been revised to reflect changes in practice and technology and is the set text for the Institute of Credit Management (ICM) examinations. Key points:"e; The definitive guide to credit management through six editions and 35 years:"e; Expert guidance on trade, consumer and export credit.
Ashgate Publishing Ltd