Combining current theories and research with practical illustrations, this book examines communication within organizations between people of different cultural backgrounds. Highlighting ways in which misunderstandings arise, contributors show how to foster better relations.
Part One provides theoretical and research foundations for the investigation of intercultural organizational communication. Part Two probes the cultural bases for communication in multinational organizations by contrasting Latin American, Asian, Western European and North American styles of communicating. The final part details issues regarding cultural diversity, intercultural training and adjustment in the workforce.