When citizens are invited to help define and resolve difficult community issues, they often find better and more sustainable solutions. Civic Engagement: 10 Question to Shape an Effective Plan is designed to help you evaluate your community's "e;civic health,"e; plan for effective public engagement, monitor and evaluate the effectiveness of your engagement processes, and also identify, benchmark, and share best practices.
Civic Engagement: 10 Questions to Shape an Effective Plan
International City/ County Management Association
Management & Computers