Written for business owners and managers, it is a how to guide to achieving exceptional sales and service. Organized around the fundamental drivers of growth- sales and service - those areas of excellence leaders need to master to survive and thrive. Presents ideas, tips and techniques in "e;action drivers"e; designed for immediate action.
Brick Wall Breakthrough. What The !@#$ Do I Do Next? : Actions for Exceptional Sales & Service.
Catalytic Management LLC