Find A Store
Cart
My Cart

{{ product.title }}

{{ product.author }}
{{ product.format }}
Qty:{{ product.quantity }}
${{ product.totalPrice | formatPrice }}
Your cart is empty.

{{ product.title }}

To: {{ product.giftCardToEmail }}
${{ getOriginalPrice(product) | formatPrice }}   ${{ product.totalDiscountAmount | formatPrice }} saved
${{ product.RRP | formatPrice }}
${{ product.totalPrice | formatPrice }}
Qty:{{ product.quantity }}
Your cart is empty.
Menu
Find a store

{{ product.title }}

To: {{ product.giftCardToEmail }}
${{ getOriginalPrice(product) | formatPrice }}   ${{ product.totalDiscountAmount | formatPrice }} saved
${{ product.RRP | formatPrice }}
${{ product.totalPrice | formatPrice }}
Qty:{{ product.quantity }}
Your cart is empty.

The Unheard

The Unheard

By Nicci Frenchpaperback29 September 2021
$24.99RRP $32.99
or 4 payments of $6.25 with Learn more
Booklovers earn $1.20 in rewards
THE NEW THRILLER FROM THE MASTER OF PSYCHOLOGICAL SUSPENSE'He did kill. Kill and kill and kill.'Tess's number one priority has always been her three-year-old daughter Poppy. But splitting up with Poppy's father Jason means that she cannot always be there to keep her daughter safe.When she finds a disturbing drawing, dark and menacing, among her daughter's brightly coloured paintings, Tess is convinced that Poppy has witnessed something terrible. Something that her young mind is struggling to put into words.But no one will listen. It's only a child's drawing, isn't it?

PRODUCT DETAILS

  • Title: The Unheard
  • Author: Nicci French
  • Edition: Export/Airside
  • Publisher: SIMON & SCHUSTER HB
  • ISBN: 9781471179327
  • Languages: English

RATINGS & REVIEW

8/11/2021 2:57:58 PM - Marianne
Nicci French never disappoints.
The Unheard is the twenty-third novel by British writing duo, Nicci French. While her separation from her partner of ten years was not acrimonious, when her three-year-old daughter, Poppy returns from an access visit to her father and his wife, Tess Moreau becomes concerned. Poppy has drawn a very disturbing picture while she was with Jason and Emily, then talks about killing, “He did kill. And kill and kill and kill”, wets the bed, is unusually clingy and uses foul language. Jason dismisses her concerns as unimportant, but Tess feels something is definitely amiss. More incidents of uncharacteristic behaviour: biting, swearing, nastiness and the mutilation of a toy; Tess becomes worried enough to mention her concerns to a friend, to Poppy’s nursery school teacher, to a psychotherapist acquaintance, and certain others, but the consensus of advice is just to be observant and note anything unusual. From some things she says, Tess becomes convinced that Poppy has seen or heard something terrible, but what? Her ex-partner, it soon becomes clear, is not above a bit of gaslighting to make Tess feel her own anxiety is to blame for Poppy’s behaviour. The whole situation unmoors her enough to actually stalk Jason’s family during Poppy’s next visit. Her unease begins to affect the fledgling relationship she has with Aidan, and her close friendship with Gina. When Tess learns of the death of a young woman in circumstances that mirror Poppy’s picture, she takes her fears to the police, and begins to wonder if any one of the several men in regular contact with Poppy, in a caring or incidental role, could be involved. Could she and Poppy be in danger from him? Will anyone take Tess seriously? Once again, these authors give the reader a tightly-plotted, gripping dose of crime fiction, cleverly constructed, with an excellent twist in the tension-filled build-up to the nail-biting climax. Their characters feel genuine and, while certain incidents have Tess second-guessing herself, the narrative voice is so strong that the reader does not doubt her reliability. Nicci French never disappoints. This unbiased review is from a copy provided by Simon & Schuster Australia.
|

SHIPPING AND RETURNS


 

Christmas Order Cut-off Dates

Due to increased demand during the Christmas period, there may be some delays in shipment and delivery due to high traffic. The table below is a guide to our Christmas order cut-off dates, however please check your “ESTIMATED DELIVERY DATE” on all items ordered prior to checkout to ensure you receive your order by 24th December.

 
  In Stock Titles

Next Day Delivery
To Order

Dispatches in 4-5 days
To Order

Dispatches in 5-14 days
To Order

Dispatches in 14-21 days
  Shipping - Saver Delivery ORDER BY
10th December
ORDER BY
26th November
ORDER BY
21st November
ORDER BY
12th November
  Shipping - Express Delivery ORDER BY
19th December
ORDER BY
26th November
ORDER BY
21st November
ORDER BY
12th November
 -->

Delivery options: Shipping to an Australian address

 

Service Price per order
Australia wide
Delivery time1
After dispatch
Saver Delivery (Tracked)
via Australia post

Items in order will be sent as soon as they arrive in the warehouse. Order may come in multiple shipments, however you will only be charged a flat fee.
$7.95 2-10 days after all items have arrived in the warehouse
 Express Delivery2  (Tracked)
via StarTrack Express3

Items in order will be sent via Express post as soon as they arrive in the warehouse. Order may come in multiple shipments, however you will only be charged a flat fee.
$14.95  1-2 days after each item has arrived in the warehouse
 

1 The expected delivery period after the order has been dispatched via your chosen delivery method.
2 Express is not available on all items.
3 Please note this service does not override the status timeframe "Dispatches in", and that the "Usually Dispatches In" timeframe still applies to all orders.

NB All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

 

When will my book be dispatched from your warehouse?

Once we receive your order we verify it, complete invoicing and prepare your item(s) before we dispatch them from our Sydney warehouse.

You will notice that each product page on the Web site includes an estimated delivery date range for Saver Delivery, as well as for Express Delivery if it is available for that product.

This Estimated Delivery date range is a combination of:

  • the time to dispatch your order from our warehouse, and
  • the time taken to ship your order to you.

In addition to the estimated delivery date range, on the product page you will find how long an item will take to be dispatched.

  Dispatch time
The time it takes to verify the order, complete invoicing, prepare your item(s) and dispatch.  
Explanation
The dispatch time will depend on the status of your item(s) at our warehouse.  
 
Immediate download

Immediate download

Digital downloads only

Dispatches next business day

Usually dispatches next business day+

In stock at our warehouse.

Dispatches in 4-5 business days

Usually dispatches in 4-5 business days+

Order placed with supplier, estimated arrival time to warehouse is 4-5 business days. 

Dispatches in 5-14 business days

Usually dispatches in 5-14 business days+

Order placed with supplier, estimated arrival time to warehouse is 5-14 business days.


+ All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

 

When will my order arrive?

The Estimate Delivery Date is when your order is expected to arrive at your chosen delivery location.

Once you have submitted your order you will receive confirmation and status update emails.

  • If you order multiple items and they are not all in stock, we will advise you of their anticipated arrival times.
  • For items not readily available, we'll provide ongoing estimated ship and delivery time frames.
  • Once your order has been dispatched from our Sydney warehouse you will receive an Order Shipped status email. This will contain your tracking information

All our estimates are based on business days and assume that shipping and delivery don't occur on holidays and weekends.

 

Tracking delivery

Saver Delivery: Australia post

Australia Post deliveries can be tracked on route with eParcel. You can track your delivery by going to AusPost tracking and entering your tracking number - your Order Shipped email will contain this information for each parcel.

  • Delivery with Standard Australia Post usually happens within 2-10 business days from time of dispatch. Please be aware that the delivery time frame may vary according to the area of delivery and due to various reasons, the delivery may take longer than the original estimated timeframe.
  • If you have not received your delivery following the estimated timeframe, we advise you to contact your local post office first, as the parcel may be there awaiting your collection.
  • If you have not received any information after contact with Australia Post, please contact us to confirm that the details for delivery logged with us are correct. We will then contact you with the appropriate action.

Express Delivery via StarTrack Express

You can track your delivery by going to StartTrack tracking using your consignment number. The consignment number is emailed to you along with the invoice at the time of shipment.

  • Please be aware that the delivery time frame may vary according to the area of delivery - the approximate delivery time is usually between 1-2 business days.
  • For enquiries regarding the delivery of your order, contact Star Track Customer Service on 13 23 45 - and quote the above consignment number.
  • If you have not received any information after contact with Star Track, please contact us to confirm that the address for delivery logged with us are correct. We will then contact you with the appropriate action.

International delivery

To track orders sent by DHL, go to DHL tracking

 

International orders

Deliveries to destinations outside Australia are made by DHL courier, and cannot be made to post office boxes. Charges for international delivery destinations are available below. For international deliveries we will hold your order until we can send you all your items at once.

Parcel Weight New Zealand Hong Kong US & Canada United Kingdom
Up to 1kg $30 $35 $40 $45
1.5kgs $35 $45 $50 $60
2kgs $40 $50 $60 $70
2.5kgs $45 $60 $70 $80
3kgs $50 $65 $75 $90
3.5kgs $55 $75 $85 $100
4kgs $60 $80 $95 $105
4.5kgs $65 $85 $100 $115
5kgs $70 $95 $110 $125

 

If your order weighs more than 1.0kg (2.2lb, roughly equivalent to 1 or 2 paperbacks), we'll let you know what your delivery charge will be, and seek your approval before sending your order.

Please note that some countries may charge the recipient duties on the 'import' of parcels from time-to-time. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable.

To track orders sent by DHL, go to DHL tracking

 

Delivery restrictions

Remote areas: Please note that there may be a surcharge if shipping international orders to a remote area. You can check if the delivery address is in a remote area at DHL Remote Area Services.

Reshipping: If your order is returned to us by the delivery company due to incorrect or insufficient delivery details, you will be charged the cost of reshipping the order. Please note that if the delivery address is incorrect and the order has been shipped, depending on the delivery option selected we may not be able to change the delivery address until the order has been returned.

 

Problems with your delivery

In the event that the courier company fails to deliver your order due to invalid address information, they will return the order back to Dymocks Online.

Dymocks Online will do their best to ensure the information you have input is accurate. We cannot guarantee that your order will arrive at its destination if you have not provided correct address details and as much information as possible to assist the couriers when delivering e.g. company name, level, suite etc.

If your order has not yet been shipped you will need to send Dymocks Online an email advising the error and requesting a change in details. If your order has a status of "packed" or "shipped" we will not be able to guarantee any change in shipping details.

Unfortunately, you will be liable for any costs incurred in return to sender parcels if the information you provided was inaccurate.